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  1. Empower Personal Dashboard Support
  2. Known Issues

Known Issues

Ongoing Known Issues

  • Correcting Duplicate Discover Accounts in Your Empower Personal Dashboard
  • Empower Retirement (Updated Feb. 17, 2026)
  • Transfers Between UMB and Empower Personal Cash accounts
  • Discover Accounts Migrating to Capital One
  • Macy's Credit Card No Longer Supports Transactions
  • Bank of America Auto Loan Transactions Do Not Show in Account
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Current Known Issues

  • Trouble Loading the Budgeting Tool in the Empower Personal Dashboard
  • HealthEquity CAPTCHA and Passkey Issues (As of March 11, 2026)
  • Marcus by Goldman Sachs (As of March 4, 2026)
  • Mr Cooper (As of March 17, 2026)
  • Morgan Stanley (StockPlan Connect) (As of November 4, 2025)
  • PennyMac Accounts Failing to Update (As of April 22, 2026)
Empower Personal Dashboard Support