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  1. Empower Personal Dashboard Support
  2. Known Issues

Known Issues

Ongoing Known Issues

  • Chase - Consent Duration Changes
  • Correcting Duplicate Discover Accounts in Your Empower Personal Dashboard
  • Empower Retirement (Updated Feb. 17, 2026)
  • Transfers Between UMB and Empower Personal Cash accounts
  • Discover Accounts Migrating to Capital One
  • Macy's Credit Card No Longer Supports Transactions
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Current Known Issues

  • Shareworks by Morgan Stanley Site Blocking Issue (as of August 20, 2026)
  • Custom Transaction Tags Not Saving (As of July 20, 2026)
  • Trouble Loading the Budgeting Tool in the Empower Personal Dashboard
  • HealthEquity CAPTCHA and Passkey Issues (As of March 11, 2026)
  • Marcus by Goldman Sachs (As of March 4, 2026)
  • Mr Cooper (As of March 17, 2026)
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Empower Personal Dashboard Support