Empower Personal Dashboard Support Help Center home page
Submit a request
Sign in
  1. Empower Personal Dashboard Support
  2. Known Issues

Known Issues

Ongoing Known Issues

  • Chase - Consent Duration Changes
  • Correcting Duplicate Discover Accounts in Your Empower Personal Dashboard
  • Empower Retirement (Updated Feb. 17, 2026)
  • Transfers Between UMB and Empower Personal Cash accounts
  • Thrift Savings Plan (TSP) no longer supported (as of October 15, 2026)
  • Discover Accounts Migrating to Capital One
See all 14 articles

Current Known Issues

  • Treasury Direct Errors(As of October 2, 2026)
  • Shareworks by Morgan Stanley Site Blocking Issue (as of August 20, 2026)
  • Custom Transaction Tags Not Saving (As of July 20, 2026)
  • Trouble Loading the Budgeting Tool in the Empower Personal Dashboard
  • HealthEquity CAPTCHA and Passkey Issues (As of March 11, 2026)
  • Marcus by Goldman Sachs (As of March 4, 2026)
See all 10 articles
Empower Personal Dashboard Support