Users can request to re-sync transactions from our aggregator to help resolve any possible missing or duplicate transaction issues.
To access this feature, click on the account in question in the My Accounts panel to display the account details page. In the upper right-hand corner next to the Date Selector there should be a circular icon:
Clicking this button will request a re-sync of the transactions for that specific account from the financial institution to which the account belongs. When completed, the button will be disabled (grey-ed out) for one week. If the request does not resolve the issue, please reach out to our Support team.