You can change your phone number across all of our platforms (website, android, & iOS devices).
Below are the steps to change your phone number across these different devices
Website:
1. Login to your Empower Personal Dashboard account at www.personalcapital.com
2. Hover over your name in the upper right hand corner and select settings
3. Under the "security settings" select edit next to the mobile phone selection
4. Enter your password for your Empower Personal Dashboard account
5. Change the phone number to your new phone number and click save
Android:
1. Login to your Empower Personal Dashboard account via our Empower Personal Dashboard app
2. Click on the three vertical dots in the upper right hand corner of the app
3. Select settings
4. Click on account and then select mobile number
5. Enter your six digit pin
6. Change the phone number to your new phone number and click change
Apple iPhone App:
1. Login to your Empower Personal Dashboard account via the Empower Personal Dashboard app
2. Click on the three horizontal lines in the upper left hand corner
3. Click on the two gear icons in the upper right of the menu that comes up
4. Click on the mobile number option
5. Change the phone number to your new phone number and click done
Apple iPad App:
1. Login to your Empower Personal Dashboard account via the iPad app
2. Click on settings in the bottom left
3. Click on the mobile phone option
4. Change the phone number to your new phone number and click done
If you run into any other issues with changing your phone number please reach out to our support team for further assistance.