Change Your Email or Password for Empower Dashboard

  • Updated

In order to change your email address and/or password on the web version of the dashboard you will need to be logged in to your Empower Personal Dashboard. If you are having trouble logging in please contact Support.

Web Application

To change your email address in the web application, follow the steps below:

  1. Click on your initials in the top right-hand corner of your dashboard.
  2. Select "Profile".
  3. Under the "Personal contact information" section, click "Edit" next to your email address.
  4. Enter your updated email address in the "Personal email" box and then click the "Save" button.

To change your password you can follow the steps below:

  1. Click on your initials in the top right-hand corner of your dashboard.
  2. Select "Settings".
  3. Under "Security" click on "Edit" next to the password.
    • If you are changing your password, you will need to enter your current password first to confirm.
  4. Click "Save".

Mobile App

To edit this information in the mobile app, you can click on either the "gear" icon in the top right-hand corner of the app or, if the gear icon is not visible, click on the three-line menu in the top left-hand corner.

If you clicked on the "gear" icon please follow these steps:

Email address:

  1. Under "Account settings" click on "Profile".
  2. Select "Personal contact information".
  3. Under the "Personal contact information" section, click "Edit" next to your email address.
  4. Enter your updated email address in the "Email" box and then click the "Save" button at the top right-hand corner.

Password:

  1. Under "Account settings" click on "Password".
    • If you are changing your password, you will need to enter your current password first to confirm.
  2. Click "Save".

If you clicked on the three line menu please follow these steps:

Email address:

  1. Tap on "Profile" at the bottom of the menu.
  2. Select "Profile" and then choose "Personal contact information".
  3. Enter your updated email address in the "Email" box and then tap the "Save" button at the top right-hand corner.

Password:

  1. Tap on "Profile" at the bottom of the menu.
  2. Tap on "Settings" then click on "Password".
  3. Tap on "Edit password".
    • If you are changing your password, you will need to enter your current password first to confirm.
  4. Tap the "Save" button.

 

 

 

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