Currently there is no direct way to update the email address and/or phone number of an Additional User within Empower Personal Dashboard and a new Additional User will need to be added to the dashboard account.
The primary user to which the Empower Personal Dashboard account is registered will need to perform the following steps:
- Withdraw the access of the additional user.
- Invite the user again under the new email and/or phone number.
If you encounter any issues with either of these steps, please contact the Empower Personal Dashboard Support team for assistance.