Currently there is no direct way to update the email address and/or phone number of an Additional User within Empower Dashboard and a new Additional User will need to be added to the dashboard account.
The primary user to which the Empower Dashboard account is registered will need to perform the following steps:
- Withdraw the access of the additional user.
- Invite the user again under the new email and/or phone number.
If you encounter any issues with either of these steps, please contact the Empower Dashboard Support Team for assistance.