As of October 12, 2022 we are no longer able to update or add new PenFed accounts to Empower Personal Dashboard dashboards. Our aggregation team has attempted to resolve issues with PenFed accounts for several months and unfortunately the PenFed site is blocking our aggregator. This means that we cannot pull any new data for this site, including balance updates and transactions.
If you have an existing PenFed account, we recommend marking the account as Closed, then creating a manual account to continue tracking the balance of your PenFed account. You can read more about how to mark an account as closed and create a manual account in these support articles:
How to Mark an Account as Closed in Empower Personal Dashboard