We are aware of an issue which is resulting in an error with updating Aspiration accounts.Typically this will be either a prompt to enter additional security information, or a notification that provides the options Refresh, Cancel, or Remove.
We recommend first trying the Refresh option. If that fails to update the account, try the following:
- Click on one of your Aspiration accounts listed below the Needs Attention section
- Next to the account name you should see a pencil icon- Click the pencil icon to proceed
- In the window that appears, click the "Edit" button next to "User ID and Password".
- Re-enter your login credentials
- You may be prompted to enter additional security information, such as a security code. Make sure you enter this information as soon as you receive it
We are still investigating issues with Aspiration accounts so if you continue to see his error after taking the above troubleshooting steps please let us know!