We have recently been made aware that our aggregation partner is unable to link or update PennyMac accounts and we are forced to disable the site within Empower Personal Dashboard. We apologize for the inconvenience.
If you currently have a PennyMac account linked, we recommend marking the account as closed and then adding it as a Manual Account to track the balance. This way the value can still be included in your Net Worth and you will be able to update the balance as it changes.
If you have any questions, please contact Empower Personal Dashboard Support and we'll be happy to assist.