We have received reports regarding transactions displaying "Invalid Date" after updating their description or category. This issue has also been related to login issues through our mobile app as well.
Our Engineering team is aware of the issue and has prioritized the resolution. As soon as we have an update on this we will notify users through this page. We appreciate your patience while we work on a resolution.
Update (07/05/2024): This issue should be resolved. Please try logging into the mobile app. To clear the affected transactions, please do the following:
- Log in through our web application. (https://home.personalcapital.com/page/login/goHome)
- Select “Overview” in the upper left, then “Transactions” in the drop-down menu.
- On the Transactions page, search for “Invalid Date” in the “Search Transactions” field provided. This should list the affected transactions.
Note: Depending upon the actual date of the transactions, it may be necessary to change the date range of the transactions page to list all affected transactions.
If transactions are listed, make a small edit to update all the affected transactions and click “Done” for each transaction.
Once all affected transactions are updated or no transactions are listed.
Let us know if the issue persists.