Users can request to re-sync transactions from our aggregator to help resolve any possible missing or duplicate transaction issues.
To access this feature, click on the account in question in the Account List to display the account details page. In the upper right-hand corner next to the Date Selector there should be a circular icon:
Once clicked, that icon will request to sync the transactions for that specific account. When completed, the button will be disabled for one week. If the request does not resolve the issue, please reach out to our Support team.