The 1-Day % and 1-Day $ number changes are calculated from the tickers/symbols associated with your holdings. If your holdings are privately held, or don't have a ticker/symbol associated with them, Empower Personal Dashboard application won't be able to calculate the changes for the holdings.
Note that for funds, Empower Personal Dashboard will have to wait until the financial institution publishes the 1-Day % and 1-Day $ numbers. The best time to see 1-day changes for ETFs and Mutual Funds is after 9PM EST.
If you see these numbers on finance websites like, www.morningstar.com or Yahoo Finance, but they aren't shown in Empower Personal Dashboard, please contact firstname.lastname@example.org.