American Express recently created a single sign-on for users who have both a Credit Card and a High-Yield Savings Account. Originally, after moving to the Open Authentication process for linking and updating accounts, Personal Savings accounts were not supported.
As of June 17, 2024, the Open Authentication process for American Express has been updated to include Personal Savings accounts.
If the savings account is currently linked under "American Express Personal Savings" and is unable to update, we recommend marking the account as Closed, and then linking the account under "American Express".
This will preserve the historical data of your savings account.
How to Mark an Account as Closed in Empower Personal Dashboard